24/7 Online Support
1. Check out our top questions
The Modern Requirements4DevOps (aka MR4TFS) Enterprise is the umbrella suite that includes Smart Docs, Trace Analysis, Baseline, Diagram, Alice (Ba Assistant), Review Management, Usecase Editor, Simulation, Impact Analyzer, Smart Reporting, Advanced Reporting, Faq, Smart Note and Smart Office4DevOps plugins.
Microsoft Azure DevOps Server (TFS) is the application server required by Modern Requirements4DevOps (aka MR4TFS) and Smart Office4DevOps. You may use Azure DevOps Server 2010 or newer including Azure DevOps Server Express.
Yes, the both work with Visual Studio Team Server (VSTS), previously known as Visual Studio Online (VSO).
Word 2007 or later, Visio, Excel and Outlook 2010 or later are supported.
Modern Requirements4DevOps (aka MR4TFS) uses work items in Azure DevOps Server and the source control to store data; Mockup files are stored under source control.
Yes, Modern Requirements4DevOps (aka MR4TFS) works with both GIT and Azure DevOps Server source control.
Smart Word4DevOps can be used to generate test results; Create a Smart Part with Test Case work item and include ‘Outcome’ property. Then run a query with test case being returned. Smart Word4DevOps will pull the test results from MTM and present them in Word.
Yes, using the Review Management capability to Modern Requirements4DevOps (aka MR4TFS) you can send requests for multiple users to review and approve work items. They can provide eSignature as part of the approval process.
Yes, using the Use Case Editor you can define text requirements which are automatically converted into diagram. This is the reverse of what Smart Visio4DevOps does by creating textual requirements based on process models.
2. Self help options
View documents and how to’s videos. Learn extensive product features and maximize efficiency.
Visit and see products training videos from our products experts.
If you have an idea about products’ feature, you can submit wish list suggestion here.
We do not like bug either and keen to resolve them on priority. You can report bugs here.
3. Answer wasn’t there? Talk to us
Email support and get rapid response. We are here to help you for any issue you are facing.
Need even more quick response? Call our phone support and get your issues resolved in realtime.
This service provides users with live support on a single issue, via phone, web meeting or email.
Here is our experts’ desk to help for any issue. Submit a ticket and get your issues resolved.