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Support Center

We're here to help you get unblocked, fast

Get answers instantly, reach our team directly, or explore self-paced learning. Whatever you need, Modern Requirements support has you covered.

Ask GPT4MR Contactar con el servicio de asistencia

Try GPT4MR before you file a ticket

GPT4MR.com is trained on Modern Requirements4DevOps to give you accurate, instant answers — most questions are solved without waiting on a reply.

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Choose your support channel

Reach our team the way that works best for you. Every request is tracked so nothing slips through the cracks.

Asistencia en caso de incidencias

Reciba asistencia en tiempo real por teléfono, correo electrónico o videoconferencia. Cada solicitud de asistencia para un incidente puede referirse a un problema concreto.

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Asistencia por correo electrónico

Email our support team for our fastest response. By emailing us, a ticket is created for you automatically.

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Envía una idea

Want more out of our products? Suggestions make us better. Submit an idea and we'll investigate adding it to our backlog.

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Pro tips

Get a faster resolution

A little detail up front helps our team diagnose and resolve your issue on the first reply.

One issue per request

Keep each incident request focused on a single issue so it can be tracked and resolved cleanly.

Share your versions

Include your Modern Requirements and Azure DevOps versions, plus browser or server details.

Steps to reproduce

List the exact steps that led to the problem, along with what you expected to happen.

Add screenshots

Attach screenshots or a short screen recording and any error messages you see.

Self-service

Learn & solve it yourself

Dig into guided training, documentation, and reference material — available anytime.

MR Academy ›

Structured, self-paced courses to master the platform.

Self-Study Videos ›

The Help Center library of how-to walkthroughs.

Azure DevOps Tutorials ›

Manage requirements end to end inside Azure DevOps.

Whitepapers ›

In-depth guides on requirements & compliance.

Version History ›

Release notes and what's new in each version.

Industry Standards ›

How MR maps to regulated-industry frameworks.

Preguntas frecuentes

Common questions

How do I create a support ticket?

Email support@modernrequirements.com and a ticket is created automatically, or open an incident request to get live help over phone, email, or web meeting.

Should I try anything before submitting a ticket?

Yes — start with GPT4MR.com. It's trained on Modern Requirements4DevOps and answers most questions instantly, so you may not need to wait on a reply at all.

What information should I include in my request?

Include your Modern Requirements and Azure DevOps versions, clear steps to reproduce the issue, what you expected to happen, and any screenshots or error messages. Keeping each request to a single issue helps us resolve it faster.

Where can I find self-paced training?

Explore MR Academy for structured courses and the Self-Study Video library for step-by-step walkthroughs.

How do I request a new feature?

Use the Submit an Idea form. We review suggestions and investigate adding them to our product backlog.

Still need a hand? We're ready.

Reach our support team directly and we'll help you get back on track.