Video Transcript
In this video, we will show you how to create a work item from an email. We start by selecting the desired email from inbox or any other folder that holds our desired email. Next, we click the new work item from mail option in the ribbon bar. In the new work item options window, we start by selecting the type of work item we want to create. There are two check boxes in this window. If we select the first check box, our mail would be attached to the new work item that we are going to create. The second check box, which is selected by default is used to attach the files that came as attachments with the selected email to the work item being created. In the create work item window, the subject of the email becomes the title and body of the email becomes the description for the new work item. We can also set additional properties for the new work item using this window. We have created a work item using an email. Let’s watch our work item in the team project. This is our team project viewed through web access. And this is the work item that we have just created using an email.
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